Frequently asked questions

Frequently Asked Questions (FAQ) 🌟

At FuzyDuck.co, we want to make your experience as seamless as possible. Here are some frequently asked questions to assist you:

Shipping 🚚 Where do you ship from? 🌍
We ship products from multiple facilities located in the USA 🇺🇸, UK 🇬🇧, EU 🇪🇺, and Asia 🌏.

Can I mix products from different origins in a single order? 🤔
Yes, your shipping cost will update accordingly

What's your shipping success rate? 📦
We have a nearly flawless shipping success rate, approaching 100% 🎉.

What happens if my order doesn't arrive? 📭
In the rarest of occasions when a delivery goes undelivered, we will reship it for free 🆓.

How long does it take to dispatch an order? ⏰
Orders are typically dispatched within 1-2 business days 🚀

Are there exceptions to the dispatch time? ⏳
Yes, very rarely (0.03%), USA domestic deliveries may take up to 5 days to dispatch 🇺🇸.

How can I track my order? 📮
All orders come with delivery tracking, which will be emailed to you upon dispatch 📧.

Payments 💳
We accept Visa, Mastercard, American Express, and all major bank cards. Additionally, we proudly accept Bitcoin, USDT, and Ethereum 🌐.

How can I purchase Bitcoin easily? 🌐
For easy Bitcoin purchases, you can use platforms like simplex.com, Coinbase, Cashapp, or other trusted sources

What about Bank wire/ACH payments? 💼
Customers with a USA bank account can make direct wire/ACH payments using online, mobile, or in-store banking. For customers without a USA bank account, located outside the USA, you can use wise.com/Wise app (formerly known as TransferWise) 🏦.

Customer Support 📞
How can I contact customer support? 🤝
Reach out to us anytime at fuzyduck@tutanota.com, and we'll aim to respond within 24 hours, though typically within a few hours ⏳.

Loyalty Rewards 🎁
Do you offer any loyalty rewards? 🤩
Yes, you'll receive 10% of every order value as store credit in return for your custom and loyalty 🥇.

Affiliate Program 🤝
Do you have an affiliate program? 💼
Absolutely! Know a friend who will love our service? You can sign up for our affiliate program and earn 30% on every successful referral 💰.

We hope these answers help address your questions. If you need further assistance, please don't hesitate to contact us. Your satisfaction is our priority.

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